Refunds & Cancellations

Return & Refund Policy

Last Updated: April 2026

📦 Digital Products Policy

Thank you for purchasing from our website. Since we sell digital products (downloadable items), all sales are generally considered final and non-refundable once the product is delivered.

❌ No Refund Cases

Refunds will not be provided in the following situations:

  • You changed your mind after purchase
  • You purchased the product by mistake
  • You lack the technical knowledge to use the product
  • You did not read the product description properly
  • Compatibility issues with your system/server

✅ Eligible Refund Cases

We may offer a refund only in these cases:

  • Product is not delivered after successful payment
  • File is corrupted or not working and we are unable to fix it
  • You were charged twice for the same product
  • Product is completely different from description

⏳ Refund Request Time

All refund requests must be made within:

👉 48 hours of purchase

🔧 Support First Policy

Before requesting a refund, we recommend contacting our support team.

Most issues are resolved quickly through technical support.

💳 Refund Process

If your refund is approved:

  • Refund will be processed within 5–7 working days
  • Amount will be credited to your original payment method

📩 Contact for Refund

For refund requests, contact us at:

📧 support@yourwebsite.com

Include:

  • Order ID
  • Payment details
  • Issue description

⚠️ Important Note

By purchasing from our website, you agree to this Return & Refund Policy.

✔️ We aim to provide high-quality digital products and customer satisfaction.